General contact
For any general question about the platform, write to [email protected]. We reply on working days, usually within 24 hours.
Technical support
Issue with your account, a campaign, or a payment? Write to [email protected] and include as many details as possible: account email, campaign ID (if any), and a description of the issue.
Before opening a ticket, check the help centre — most common questions already have an answer there.
For clubs
Clubs that want to register or have questions about Stripe Connect setup, the listing fee, or sponsorship packages can write to [email protected].
For sponsors
Sponsors (individuals or companies) with questions about a sponsorship, the generated contract, or the Corporation Tax deductibility of sponsorship can write to [email protected].
Legal and GDPR
Legal queries, reports, and exercise of personal-data rights (UK GDPR): write to [email protected]. Further details about your rights are in our privacy policy.
Postal address
SanoSport Ltd
United Kingdom
(the exact address is available on request for official
correspondence — write to
[email protected])